Act on Specified Commercial Transactions and Company Profile

Shobido Co., Ltd.

Seibido Watch Store Founded: 1969 / EC Online Store Established: 2002

Fumino Kawamura, Representative Director, Seibido Co., Ltd.

Kazue Kawamura, Noriko Kawamura, Keishiro Goda, and other staff

〒780-0841
1-14-5 Obiyacho, Kochi City, Kochi Prefecture
Physical store phone number (088-873-5678)
Email address: toiawase@syohbido.co.jp

> Shobido store map here

Shipping fee (flat rate of 880 yen. 1,260 yen for Okinawa and Hokkaido) (tax included)

Bank transfer fee

Postal transfer transfer fee

Cash on delivery fee

Delivery services are Sagawa Express, Kuroneko Yamato Transport, and the post office (some non-standard mail). In-store pickup is also available.

・Credit card payment and cash on delivery (up to 300,000 yen (tax included))
・Bank or postal transfer in advance

Once payment is completed or payment is confirmed, items in stock at our company will be shipped immediately. Items in stock at other locations will be shipped within a few days.

Within 7 days of receiving the email containing the shipping address.

If there is a delay in delivery, we will contact you by email.

All products sold in our store come with a warranty. (Products other than the watch itself, such as pocket watch straps, chains, some winders, and belts, do not come with a warranty.)
The manufacturer's warranty is subject to the manufacturer's warranty regulations (warranty period varies depending on the product). Please keep the warranty card attached to the product and our delivery note.

Second-hand items purchased or given away from resellers, flea market sites, private sellers, etc. may not be covered by the warranty or may not carry a warranty.
In addition, if the information on the warranty card (such as name or date) has been altered or if the warranty card has been cut, the warranty may not be valid.

When shipping from our store, please be sure to include the enclosed "manufacturer's warranty."

For customers who have purchased from Shobido Watch Store, please click here to request repairs.

If you send the product to our store...If you use a Kuroneko Yamato cash-on-delivery service ticket, our store will cover the shipping costs, otherwise the customer will cover the shipping costs *see below) If we send the product to you...The customer will cover the shipping costs. Outside the warranty period, we will provide you with an estimate.

*Please note that we may not be able to respond to your request if you do not register or contact us, or if you contact us after your order has been shipped.

Please be sure to keep this in mind when handling your valuable items. If you cancel your repair request after it has been made, a cancellation fee of 3,300 yen will be charged.

For customers who purchased from other stores, please click here to request repairs.

We take great care when shipping, but in the unlikely event that an incorrect item is shipped, we apologize for the inconvenience, but please contact us by email or phone (088-873-5678). If some time has passed since the item arrived, it will not be considered an incorrect shipment, so please check the item as soon as it is sent and then let us know.

Our staff will guide you through the procedures for exchanging or returning products, so please contact us by phone or email (contact form) .

Also, if you are unable to check the contents of a gift, please make sure that the product name written on the "Delivery Note (for those who wish)" sent to you by our store matches the product name you ordered.
*Please note that we will not send a delivery note to customers who select "No" when placing an order.

Also, if you do not notify us of the incorrect shipment and the product arrives at our store, it will not be treated as an incorrect shipment, so please be sure to contact us.

1: If 30 days have passed since the expected delivery date specified by our store or the customer. (Please rest assured that we can accept repairs or issues at any time after 30 days have passed, even after you have used the product. In that case, please see "About Repairs" on the same page.)

2: Products that have been used. (Please rest assured that we can accept repairs or any issues after 30 days of use at any time. In that case, please see "About Repairs" on the same page.)

3: If the packaging for the product you ordered is damaged or lost.

4: If the product is modified (including belt adjustment or belt replacement at another store).

5: If the product warranty card is damaged or lost.

6. Regarding other items listed in "Cancellation due to customer convenience"

We take great care when shipping our products, but if the product is defective, please contact us by email or phone (088-873-5678).
Our staff will guide you through the procedures for exchanging or returning a product.

Please return the product to us within 30 days of receiving it. (This applies only if the product is unused. If you open the product and find that it is damaged or defective, please do not use it and contact us immediately.)

Please be sure to contact us as we will not consider the product to be defective even if you send it back to us without contacting us first.
We will investigate the cause of the malfunction, repair the product, and then contact you to send it back to you.

In addition, we may refund to the account specified by the customer (in the case of limited edition products, etc.).

We may also call you.

However, if you need repairs after 30 days, please rest assured that we can accept them at any time. In that case, please see "About Repairs" on the same page.

1: If 30 days have passed since the expected delivery date specified by our store or the customer. (Please rest assured that we can accept repairs or issues at any time after 30 days have passed and you have used the product. In that case, please see "About Repairs" on the same page.)

2: Products that have been used (Please rest assured that we can accept repairs or any issues after 30 days of use at any time. In that case, please see "About Repairs" on the same page.)

3: If the packaging of the product you ordered is damaged or lost

4. If the product has been modified (including belt adjustment or belt replacement at another store)

5: If the product warranty card is damaged or lost. If you have had "engraved" on a pocket watch, clock, jewelry, etc., we will not be able to accept returns, exchanges, or refunds. *Excluding defective products and incorrect deliveries.

6. Regarding other items listed in "Cancellation due to customer convenience"

*About the quality standards for inspection Regarding discrepancies between the second hand and the scale: With battery-operated quartz watches, the position of the second hand each second may be misaligned from the scale.

This is not a defective product.

For quartz watches, the "second hand" is merely a means of determining whether the watch is functioning properly, and manufacturers have determined that this misalignment does not affect the accuracy or functionality of the watch.

The brands sold in our store have standards set by the manufacturer's headquarters in their home country and their authorized distributor in Japan.

In other words, since it is not considered a defective product, each brand will not accept requests such as "Please send me a product with a perfectly aligned needle and scale."
Our store also follows this policy and will consider any misalignment between the second hand and the scale to be a good product before shipping it out.

Regarding the battery in a quartz watch: The battery included in a quartz watch when you purchase it is called a monitor battery, which is a test battery installed at the time of manufacture and may run out of power sooner than the specified number of years.
This is true for all brands.

If the battery dies soon after purchase, please contact us and we will assist you.

If you wish to cancel your order for any reason, please contact us by email or phone (088-873-5678) immediately after placing your order.

We also accept returns after the product has been shipped (only if the product has not been used or the packaging has not been opened).

Regarding refunds, we will not accept any items in stock at our store or items ordered from the manufacturer.

We will refund the price minus the 50% handling fee from the product price at the time of order. If you wish to cancel, please contact us immediately after placing your order.

In addition, regarding cash on delivery payments and cancellations after the product has been shipped but before receipt,

When ordering imported or domestically ordered products, cancellations cannot be made for any reason once the customer has confirmed their intention to make a reservation.
If you are waiting for an order from our store, we will always ask if you would like to make a reservation.
We will not make reservations without your consent.
Once you have confirmed your intention to make a reservation, it cannot be cancelled for any reason.

The size, material, etc. are listed on the page, so please be sure to check before ordering.
If there is anything that is not listed on the page or if you have any questions, please feel free to contact us by phone or email.

When placing your order, you may have entered the wrong email address.

You will receive an "order confirmation email" within 24 hours of placing your order (or the next day if the online shop is closed). If you do not receive the email, it means that you have entered your email address incorrectly. Please make sure to check after placing your order to see if you have received the order confirmation email.

If you do not receive an order confirmation email, please contact us by email or phone (088-824-3367).

Postal code 780-0841
1-14-5 Obiyacho, Kochi City, Kochi Prefecture
TEL (088-873-5678)
FAX (088-803-9050)
E-mail toiawase@syohbido.co.jp

Ayano Kawamura, Representative Director, Seibido Co., Ltd.

Company name	Seibido Co., Ltd.
main office	〒780-0841 1-14-5 Obiyacho, Kochi City, Kochi Prefecture
Email address	toiawase@syohbido.co.jp
Founding	1965
Founding	October 1969
founder	Kazue Kawamura
capital	3 million yen
employee	10 people
board member	Representative Director: Fumino Kawamura Chairman: Kazue Kawamura
Business details	We sell genuine world-class brand watches, original watches, and antique watches.
Established an e-commerce site (mail order)	2002
Main bank	Kochi Bank, Obiyacho Branch Shikoku Bank, Obiyacho Branch Mizuho Bank, Kochi Branch
Main trading partners	Eiko Watch Co., Ltd. Cypress Trading Co., Ltd. Victorinox Japan Co., Ltd. Europassion Co., Ltd. REVUE THOMMEN JAPAN CBS Corporation Hotta Diamond Co., Ltd. Genzo Co., Ltd. ANDOROS Co., Ltd. White House Co., Ltd. Sun Flame Co., Ltd. GM International Co., Ltd. Seiko Watch Co., Ltd. Seiko Time Creation Co., Ltd. Citizen Watch Co., Ltd. Rhythm Co., Ltd.
Teikoku Databank company code	730090161

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