Engraving text brought in from another store

You can bring your own watch!

Engraving is a very popular gift for couples' anniversaries, wedding anniversaries, retirements, and other special occasions.

We can also handle brands that we do not carry (Omega, Daniel Wellington, Hamilton, Casio, etc.) and watches purchased from other stores.

Since we opened our online shop in 2002, our customers have given us very positive feedback about our engraving services, and we have received many positive comments.

Engraving example:
・To express gratitude for retirement celebrations ・To engrave a special message for a 60th birthday celebration ・To engrave a couple's memories for an anniversary

• Three reasons to choose us
• Flow of bringing in engraving
• Font guide
• Illustrations and family crests

 

We will contact you on a business day.

First, please contact us with the following information:

It is also possible to engrave illustrations and family crests.

In addition to engraving letters, we also accept engravings of marks, customer-supplied illustrations, family crests, etc. You can create an even more special watch with an original design.

If you would like to have a mark engraved, please specify the desired design when you contact us.

Example: "Please put a smiley face between Ayano and Kawamura."

Also, if you require a specific mark or illustration, please feel free to contact us.

We also accept special engravings such as drawings by children, commemorative illustrations created by groups, medals, and family crests.
*For details, a quote is required, so please contact us first.

We will contact you via the email address or LINE provided to inform you of whether engraving is possible, the details of the engraving, etc. We will contact you within one business day.

If engraving is possible, we will send you a PDF application form via email or LINE. Please send the application form and your watch to us within 5 days.

*Shipping costs are the customer's responsibility. Please note that we cannot accept cash on delivery.

If the product does not arrive within 8 days after submitting the application form, the order will be automatically cancelled.

<Example of application form for carry-in engraving>

Once your watch arrives at our shop, we will check it and send you an order confirmation and a transfer request email (LINE). If there are any discrepancies, please contact us within 24 hours. If we do not hear from you, we will engrave your watch according to the application form.

Once we have confirmed your payment, we will begin engraving the text. Delivery will take 10 to 14 business days.

If you are in a hurry, we also offer "speed engraving." Please contact us for more information.

Once the engraving is complete, your item will be shipped via Yamato Transport. Please look forward to receiving it.

・Watches that can and cannot be brought in for engraving ・Regarding engraving fees ・Payment is by bank transfer (prepayment) only.
・Please be sure to follow other rules.

The watches that we can engrave for you are generally the back of the watch itself, and are generally made of stainless steel.

Depending on the watch, it may be possible to have text engraved on the belt buckle or tail lock.

Please check the back of the watch you wish to engrave and see if there is space for engraving.

If you are unsure whether your watch can be engraved, please feel free to contact us by email or LINE.

Please note that we may refuse to engrave items brought in if any of the following applies.

・Watches made of titanium ・Watches with many manufacturer logos or serial numbers on the case back ・Engravings on the crystal surface of the watch ・Materials other than basic stainless steel, including plastic ・Watch sides or curved surfaces ・Watches made of gold (18K, 24K, solid gold, pure gold, etc.)
・High-priced brand watches (especially those that can be easily converted into cash)
・One-of-a-kind (a watch that exists only once in the world)
- Treasures including family heirlooms - Engravings on rings - The inside of the lids of wristwatches and pocket watches - Excessive scratches or severe deterioration
・Other cases where our store determines that engraving is not possible

After we have checked your watch, we will send you a confirmation of your order along with our bank transfer details via email (LINE).

Please make the payment within 5 days after receiving this email.

Once we have confirmed your payment, we will begin engraving.

・When you send your requested item to our store, please be sure to pack it carefully. There is no guarantee, and we will not compensate for any damages.

- We cannot be held responsible for any loss, damage or scratches that occur during transportation of items requested by customers after they have been shipped to our store.

・After the product arrives at our store, we check for any scratches or damage, but we cannot compensate for any scratches or damage that occurs after the engraving is complete and the product arrives at the customer. Also, although the engraving is done carefully, it is done by hand. Therefore, there may be some misalignment, so please refrain from purchasing if you are a nervous customer.

・We do not accept direct shipping of products purchased at other stores.

- Please note that we cannot provide refunds or cancellations if there are any errors in the engraving manuscript provided by the customer or if the item is originally damaged.

・Cancellations or changes to the contents cannot be accepted after payment has been made.

・Please note that the layout may not be exactly as you would like.

Please never send just the watch itself. Wrap the watch in packing material so that the back of the watch and the band do not come into contact with each other. In the case of a pocket watch, please remove the chain and wrap it in packing material, etc., and pack it in a way that will not cause any scratches even if the watch does come into contact with the band.

Please be sure to protect the watch carefully with packing materials and never send the watch by itself.

A message from Fuka who ordered a lettering engraving

The deciding factor for my purchase was that I wanted a pocket watch that could be engraved. I believe it said that it would take about 15 days to receive an engraved item, but I'm so grateful that you were able to deliver it to me by the date I requested.

Comments from BOB, who ordered a lettering engraving

The deciding factor for the product I purchased was that I discussed my requirements directly over the phone and chose the product that was recommended to me. Since it was a gift for my elderly father, I wanted a watch that was as large as possible. They were very accommodating. The display online was also easy to read.

Comments from acchi, who ordered a lettering engraving

The deciding factor for the product you purchased was that you fell in love at first sight and that it could be engraved.

Comments from a shrine in Shiga Prefecture that ordered engraving

The deciding factor for the product they purchased was that it combined the requirements of being a keepsake (personalized and beautiful as a decorative item) with practicality. Regarding the details they provided in the notes section, such as the name on the receipt and the name on the receipt, they not only sent an automatic reply but also sent a confirmation email from the person in charge, which showed they had taken care to prevent mistakes and allowed them to wait for the product with peace of mind.