Online Customer Service Anywhere GO!DA!
Online Customer Service Even if you do not visit Shobido Watch Store, we will be able to serve you from your home using video calls and web calls to ensure you have an enjoyable shopping experience.
This is a demonstration video of Shobido's online customer service.
We will provide online customer service via video calls and web calls , mainly using Zoom and Facebook video chat .
April 9, 2020: Shobido Watch Store begins online customer service.
You will not be able to choose the staff member who will serve you, but the three people listed above will be the ones who will be serving you.
"I'd like to visit Shobido Watch Shop, but I can't do so under the current circumstances." "I can't express my unique requests through live streaming." With online customer service, customers can have a one-to-one experience and can take their time to look around .
As this is our first attempt at this, we apologize for any inconvenience this may cause to our customers. We appreciate your understanding. We hope that our customers, both those far away and those nearby in Shikoku, will enjoy shopping in a fun and exciting way, especially in these times.
We strive to provide the same customer service as if you were visiting a Seibido Watch Store. However, please be aware of the following points.
If we cannot guarantee your requested date and time, we will contact you again. Please refrain from teasing us. We limit the time to one hour per customer. If your connection is cut off during the session, we will work together to find a solution. If the product is out of stock, it may take some time to order. We recommend that you allow some leeway in your schedule. On the day of your appointment, we may not be able to accommodate you due to in-store customer service.